This is a bit weird but I feel the need to share my most recent experiences at the dentist.
In the past month, I’ve had a check up and a filling. I am halfway through my treatment to get a crown (cap) for one tooth. I hastily wish to explain that the current spate in dental work is due to me finally finishing some treatment that I had more than 10 years ago. These days, I take excellent care of my teeth and gums.
Anyway, back to my review. I feel like the whole clinic has really gotten behind the concept of ‘patient care’. The dentist himself is reassuring and friendly, giving the impression of being deeply competent. He takes photos of my teeth and explains what he is doing and why. He makes sure that I have local anaesthetic on my tooth and my gums so I don’t feel even pressure, let alone pain. He gives me information about my treatment options and I can call back after I’ve had a few days to make a decision about expensive dental work. There’s been no hard sell.
The dental nurse smiles at me and asks if I’m all right. She anticipates what I might need — a tissue here, a playdough mould for a temporary crown there.
The magazines in the waiting room a really good — I’ve read National Geographic, Harper’s Bazaar and Smart Life. The clinic play nice happy music in the waiting areas and in treatment rooms.
There are always at least two reception staff, sometimes three, so I never have to wait for someone to get off the phone. They call me the day before my visit to remind me to come in.
I have been telling people how great my dentist is. You know, I think I might even be enjoying getting my teeth done.